Professional Services

Services Workflow Automation

Reduced proposal turnaround from 5 days to 2, cut invoicing admin by 6 hours per week, and gave the team a single place to see project status.

5 → 2 days

Proposal turnaround

Request to client-ready

6 hrs saved

Invoicing time

Per week

95%

Invoices on time

Sent by month-end

Timeline: 10 weeksScope: Design + Build + Time-tracking integration

The challenge

Pain points we addressed

  • Proposals took 5+ days from request to send

  • Invoicing manual—hours in one place, rates in another

  • No single view of project status or budget burn

  • Client communication scattered across email and Slack

  • Office manager bottleneck on every admin task

The strategy

Why we built it this way

We focused on the three biggest time sinks: proposals, invoicing, and status visibility. Stripe Invoicing handled the money flow; we built a thin layer to generate invoices from project and time data. For proposals, we used structured templates with variable sections—no more copying from past Word docs. Supabase held projects, time entries, and proposal status. We integrated with their existing time-tracking tool via API rather than asking them to switch.

The build

Architecture breakdown

Frontend
Next.jsReactTailwind
Backend
SupabasePostgreSQLEdge Functions
Payments
Stripe InvoicingPayment links
Automation
ResendProposal templatesStatus digests

The impact

Results delivered

5 → 2 days

Proposal turnaround

Request to client-ready

6 hrs saved

Invoicing time

Per week

95%

Invoices on time

Sent by month-end

BeforeAfter
Word proposals, Excel invoicing, 15+ hrs/week adminTemplate proposals, automated invoicing, 9 hrs/week admin

Key outcomes

  • Proposal generation from templates with variables
  • Invoice creation from time data, Stripe sync
  • Project dashboard with budget and status
  • Automated client status updates

Client perspective

We're not chasing invoices at month-end anymore. The proposal templates cut our turnaround in half.

David ChenOffice Manager

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